Your wheelchair is still under factory warranty. Please consider calling them with the serial number of your chair. Once the issue is documented any repairs will be covered after the warranty. Call Customer Care and be prepared to voice your issue and concerns. Ask them if it is safe to use your chair until its repaired or reprogrammed. Don't wait one minute, call them tomorrow. Be nice and wait for them to reply. This could be an easy fix or complicated, requiring a certified field tech, maybe your provider. Please let me know what happens. Best Wishes In a message dated 8/2/2017 5:38:38 P.M. Central Daylight Time, lwillis82...@msn.com writes:
Ok, here is another quandary.i have an 8 month old invacare storm. WHen I turn it off the screen says goodbye and nothing works. I have to break power to get it to reset. If I am alone and accidentally hit the off button, I am screwed. Strangely enough, my previous chair, a storm, did the very same thing. Never did figure it out.Anyone else have this problem? Let me clarify a bit. When I hit the off button, the screen stays lit but says goodbye. I turn it back on but the chair still won't do anything until I disconnect and reconnect the batteries. The switch must be on when I plug it back in. Mucho frustrating. Sent from my iPad