I have a 2002 Dodge Grand Caravan with IMS Conversion. I took my van to United Access OKC (hate it) and waited 2.5 hours to be told what I told them was wrong with it. My ramp isn't extending out to ground level and it doesn't pull completely in which sometime prevents the door from closing all the way. Ramp also wouldn't pull back in unless the flap at the top of ramp is lifted. My door also isn't unlatching and someone has to pull the handle after I push the button to open it. They told me even if they could get parts it would be $10,000 to $15,000 and that would be a great down payment on a new van. They waived the diagnostic fee and gave me a card for their salesman. They didn't even clean or service the ramp.
Purchasing a new van is not an option. I took my van to a technology school and the kids there cleaned the components they could reach and eventually got the ramp to extend/retract like it should. The instructor couldn't get the door latch figured out before he ran out of time. He fixed it before but we don't remember exactly what he did to fix it. (He took the panel off the inside of the door and did something to the part that makes the latch unlatch. Is there an adjustment that can be made on that part?). The ramp pulls in very slow. I am open to any suggestions as to what could be wrong/how to fix it. Thanks Nicki
