On Thu, Jul 1, 2021 at 10:33 AM Unman <un...@thirdeyesecurity.org> wrote:
> On Mon, Jun 21, 2021 at 11:22:01PM -0300, Franz wrote: > > > > > Other strange things happened: > > To restore a backup I connected an external USB disk with the backup to > the > > second USB qube and under the restore command I clicked on the external > USB > > disk to mount it. When I did that, a black background message on the > upper > > right part of the screen told me that the disk was removed, while, at the > > same time it was NOT removed at all because the triangle showed that the > > disk was mounted and the content of the external USB disk was shown. > Using > > my old and trusted x230 for many years this never happened. So I suppose > it > > is strange. > > > > Also, the computer seems much slower than my old x230, which is strange > > being a new computer > > > > If you want me to try commands and report results, just ask, I am very > > willing to do anything that may be helpful to solve these problems. > > best > > Hi Franz > > Sorry for the radio silence. I'll dig in to the logs you provided in > the morning. > Many thanks Unman. In the meantime I made other tests for the usb mouse thing and found a constant behaviour: When the computer is cold, booting has about 50% chances of getting the mouse working when connected to the back USb ports and 25% chances when connected to the USB port in the middle of the board. When the computer is warm there is no chance of getting the mouse working after booting. Also I was able to get the files of dmesg and journalctl of the sys-usb VM when mouse works and when mouse does not work, and the red messages are quite different, even if i am unable to understand them. At this stage I would *seriously* be thinking of looking for a refund or > replacement - you simply shouldn't be having these issues with a new > computer, particularly if you had told them you would be running Qubes. > > Is it possible for you to boot a live distro from USB and see if the > same issues exist? > > -- > You received this message because you are subscribed to the Google Groups > "qubes-users" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to qubes-users+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/qubes-users/20210701133325.GB26428%40thirdeyesecurity.org > . > -- You received this message because you are subscribed to the Google Groups "qubes-users" group. To unsubscribe from this group and stop receiving emails from it, send an email to qubes-users+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/qubes-users/CAPzH-qAeAG6WD4D%3DQ4DnoYPnGL49TZiOAfcjZUA8M-%3DjdHwztg%40mail.gmail.com.
