After a long call to a Logitech support person, I finally got told that the Squeezebox Radio is incompatible with my router, a Netgear DG834G (v3). And that this was why my Radio works for a while and then drops off from connection to my Squeezebox Server (see my posts in other threads). So far I have had no problems with connection to mysqueezebox.com, other than one dropout that got resolved in a few hours and was probably due to connection to a server that was not currently working.
He promised to send me a link that refers to this incompatibility. I will report further when I get the link. But if he is correct, I would warn buyers and potential buyers that there may be this kind of incompatibility. And, as regards Logitech themselves, there are two things to say. One is that a list of currently supported routers needs to be prominently available if there are router issues. In fact not giving such a list seems to me to amount to sharp practice. The other is that I need to know that this is an issue being addressed. I seem to remember there were similar issues with the original (or later) Squeezeboxes, which ultimately got solved after various firmware updates. At this point, and assuming that he was correct, I have three possibilities to consider. To replace the router which I don't particularly want to do, seeing that it is otherwise working fine. To return the Radio as unfit for its purpose (given that no warning about compatibility with routers was ever provided), which again I don't particularly want to do. Or to keep the Radio and wait for the firmware to be updated.I would be quite prepared to do that provided the matter is being dealt with. I appreciate that it may take some time for a solution to be obtained. -- danco ------------------------------------------------------------------------ danco's Profile: http://forums.slimdevices.com/member.php?userid=210 View this thread: http://forums.slimdevices.com/showthread.php?t=70602 _______________________________________________ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
