davenva;554792 Wrote: 
> There is an official site to use to report bugs.  You can enter the
> detail of your problem, and even attach logs.   You will never get an
> official answer there either, nor will your bug report be acknowledged.
> But at least you can say that you "officially" reported the bug ;)
> 
> Alarms do work to some extent.  Most mornings the radio will wake you
> up. On a rare few mornings, you will get extra sleep, which is good for
> you.

All my bug reports have been acknowledged ?

You write a bug report then post a tread in forum linking to the bug,
then it can be confirmed either by some power users on the forum or by
popular vote.
Then after a while it gets looked at by some dev, then it gets solved
the same day or 6 years later ;) .
If you post a tread with a link to the bug, you can bet that  a couple
of other users with similar problems chime in and post there logs or
problem files etc, making it very likely to get attention.

There is also support, you can have a support case logged .

Btw write good detailed reports that *includes a way to reproduce the
bug* including log files when it happens , if nobody knows how or what
happened and it can not be confirmed by otherers, it's quite possible
it can hang out there in some limbo forever.
It must be possible to reproduce for others otherwise there is nothing
to fault trace , then it often gets an an "works for me" conclusion,
this can be a hint that it is not really a bug but probably something
with ones own install, if it works for everybody else but not you (it
can still be a bug,but how to proceed in such a case) .

Try to avoid duplicates , search bugzilla and add  to existing popular
cases.
Search in bugzilla can be a bit hopeless ,as I and some other non pro's
users our own layman terms trying to describe things and are not native
English speakers so it is not always obvious what a similar or
duplicate issue is. Add the bug anyway somebody else will see if is a
duplicate and merge it with something else.

A large quantity of bugs are really support cases, I can quite easily
see cases where users gets the usual AV software scanner issues and
thinks it's a bug (it is but not in squeezeboxserver ).


-- 
Mnyb

--------------------------------------------------------------------
Main hifi: Touch + CIA PS +MeridianG68J and assorted amps SiriuS,
Classe'Primare and Dynadio speakers (including a pair of Contour 4 )
Bedroom/Office: Boom
Kitchen: SB3 + powered Fostex PM0.4
Miscellaneous use: Radio (with battery)
I use a Controller various ir-remotes and a Eee-PC with squeezeplay to
control this
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