Dick, My guess is that you might be running into a blocked outgoing port at the email host provider. Port 25 (a legacy Text format port), which is the default port in Rbase basic email, is increasingly being blocked by ISP's due to excessive spam. I would check with your email host to see if they are blocking Port 25 and have enforced SSL or TLS encryption when sending emails, which requires a different port setting. You can probably do this on-line at the provider's website. The provider also might indicate an alternate port to Port 25, possibly 2025. Unfortunately, the basic email module within Rbase does not have the capability to send email using either TLS or SSL format. You would need to use the Rmail pluggin to do this. But you can change the outgoing port number in Rbase: EMAIL_PORT value Specifies the integer value of SMTP Server Port. (Default = 25), but would have to use a different un-encrypted port specified by the host.
Since you indicate that you can send email out of Thunderbird, you could check what the outgoing settings are for the Port number and whether TLS or SSL has been chosen, which might help to confirm my suspicions. Port 587 is typically TLS, which is un-encrypted. Port 465 is typically SSL, which is encrypted. Port 25 was the default setting for text only email way back when, but many, if not most, email providers now block port 25 due to spam. You might want to consider using the Rmail Pluggin so that you can send out your email in an encrypted format, if security is of any concern in the data being sent. Hope this helps, Steve Johnson -----Original Message----- From: rbase-l@googlegroups.com [mailto:rbase-l@googlegroups.com] On Behalf Of Carpet Broker, Dick Fey Sent: Tuesday, December 11, 2018 5:07 PM To: RBase Maillist Subject: [RBASE-L] - Email This is NOT actually an R:base issue, but is driving us completely nuts. Many places in our R:base X application automatically sends out emails. (invoice, confirmations, etc) We use the EMAIL ON code in the print command. All the settings are drawn from a user table. For years all worked fine, now 2 of our users cannot send emails, even though there have been no changes to the R:base code, nor to the email program itself. We all use Thunderbird as our E:Mail client. They have no problem sending or receiving mail directly from Thunderbird. I have discussed with John Minyo tryng R:Mail, but he doesn't think that's going to solve our problem. Anyone have a suggestion as to where I might look? Dick Fey Carpet Broker Inc. Code is below: PRINT &vreport + WHERE refnum = .vrefnum OPTION PDF | ORIENTATION PORTRAIT + |FILENAME &vattach + |EMAIL ON + |EMAIL_HOST mail.thecarpetbroker.COM + |EMAIL_USERID &vuseremail + |EMAIL_PASSWORD &vuserpw + |EMAIL_TO_LIST &vmailto + |EMAIL_BCC_LIST &vmailme + |EMAIL_FROM_NAME Carpet Broker + |EMAIL_FROM_ADDRESS &vuseremail + |EMAIL_SUBJECT &vsubject + |EMAIL_BODY &vbody + |EMAIL_AUTHENTICATION ON + |EMAIL_DELETE_AFTER_SEND OFF + |EMAIL_SHOW_DIALOG OFF -- Carpet Broker Inc P: 913-894-9211 F: 913-894-0138 -- For group guidelines, visit http://www.rbase.com/support/usersgroup_guidelines.php --- You received this message because you are subscribed to the Google Groups "RBASE-L" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbase-l+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout. -- For group guidelines, visit http://www.rbase.com/support/usersgroup_guidelines.php --- You received this message because you are subscribed to the Google Groups "RBASE-L" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbase-l+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.