Thanks Dawn I will have them try it.
Marc --- Dawn Oakes <[EMAIL PROTECTED]> wrote: > Marc, > It's frustrating when you can't be there to see what > they're doing! > Something had to have changed - things don't just > 'start to happen' all > by themselves. > > My only other suggestions, which you may have tried > already: > 1. Make sure they can print test pages from windows > successfully after > setting up the network printers. > 2. Are they trying from the R:> or the application? > At the R:> try > OUT PRINTER > DIR *.APX (or some other extension that doesn't > have too many > files) > OUT SCREEN > Then try PRNSETUP, changing the printer and doing > the same output > > If your app has OUTPUT LPT1 instead of OUTPUT > PRINTER, maybe their > workstations are not capturing the networked > printers on port LPT1 - > depends on the operating system / network. Try it > both ways to see. (I > think the prnsetup window will show you a port if > it's capturing it > correctly.) > > Dawn > > -----Original Message----- > From: marc schluter [mailto:[EMAIL PROTECTED] > Sent: Thursday, January 06, 2005 10:27 AM > To: RBASE-L Mailing List > Subject: [RBASE-L] - Prnsetup & Printer problems > > Hi > > I have some more info on one of my users printer > problems. > > They have 4 computers, the printer is connected to > the back of 1 > "workstation". They have 3 printers setup on each > computer, the only > difference is which try each "printer" will use. > > They can print OK to LPT1 but when they use Prnsetup > to pick a different > printer (tray) nothing gets printed. > > I thought it could be the drivers on that computer > but they say all > computers have this problem and of course it use to > work but just > started messing up. > > I told their computer tech, to try the same thing in > Word on all > computers, delete and reinstall the printer drivers. > > any other suggestions? > thanks > Marc > > > > > > > > > > __________________________________ > Do you Yahoo!? > The all-new My Yahoo! - Get yours free! > http://my.yahoo.com > > > --- RBASE-L > ================================================ > TO POST A MESSAGE TO ALL MEMBERS: > Send a plain text email to [email protected] > > (Don't use any of these words as your Subject: > INTRO, SUBSCRIBE, UNSUBSCRIBE, SEARCH, > REMOVE, SUSPEND, RESUME, DIGEST, RESEND, HELP) > ================================================ > TO SEE MESSAGE POSTING GUIDELINES: > Send a plain text email to [email protected] > In the message SUBJECT, put just one word: INTRO > ================================================ > TO UNSUBSCRIBE: > Send a plain text email to [email protected] > In the message SUBJECT, put just one word: > UNSUBSCRIBE > ================================================ > TO SEARCH ARCHIVES: > Send a plain text email to [email protected] > In the message SUBJECT, put just one word: SEARCH-n > (where n is the number of days). In the message > body, > place any > text to search for. > ================================================ > > __________________________________ Do you Yahoo!? All your favorites on one personal page � Try My Yahoo! http://my.yahoo.com
