Karen, Another possibility is that they may have something running in the background that is hogging resources. At the CMD prompt, type MSCONFIG and see what is running at startup and disable anything that looks suspicious.
One other possibility is to download MalwareBytes and scan their disk for malware. In February I had a PC that was running slow and sometimes the OS (Vista) updates would abort during install. I called Microsoft and they found malware on the PC and suggested that I scan the PC with Malwarebytes. It found two other instances of malware and resolved the problem. John From: [email protected] [mailto:[email protected]] On Behalf Of [email protected] Sent: Monday, November 08, 2010 5:45 PM To: RBASE-L Mailing List Subject: [RBASE-L] - How do I debug one slow workstation? Client is running 7.6 windows, will be seeing them tomorrow. They are claiming that one workstation is running slow. All others are running fine. Is there a list of things that should be checked in addition to the normal differences in CPU speed, memory size, operating system.... They all run a common startup routine for database and temp settings. Thanks a bunch! Karen

