I think your opinion about the matter is entirely off center. Of course, we've not heard the other person's side of the story -- audiatur et alter pars! -- but as described in the Blug, the OP is a self involved jerk.
Grant has since Rivendell began soliloquized about running his business and his own emotional reactions to doing so; this is just one more of a similar series, and he is entirely in his right to do this. He disclosed no identity -- this is no public shaming! -- and he (Grant) is very obviously a person who is very troubled at having to reject stupid demands; this sort of soliloquy is, I gather, one way he deals with them. On Tue, Sep 15, 2015 at 10:04 PM, Christopher Murray < chrispmurra...@gmail.com> wrote: > In regards to the Silver shifter. Many, many things (especially high > quality things) come with a "lifetime guaranty". No company actually thinks > their product is going to last the lifetime of the purchaser, instead it is > for the lifetime of the product purchased. Most companies leave it up to > the customer to decide if the product failed before it should have failed > and if so are free to return it for repair or replacement. One person may > be satisfied after a year and another not satisfied if there is a problem > after 10. Vague warranties leave a lot up to the customer/ purchaser. > Rivendell's own non-warranty warranty is purposefully vague. This is how > things work and most good companies would be happy to make a customer > happy. The public shaming received from Grant is both cowardly and > shameful. If you don't want to replace it then tell the customer and if you > do want to replace it then do it graciously. I have handled hundreds (maybe > thousands) or returns for both good and bad reasons and have never seen a > company act like Rivendell/ Grant has acted. > > I am NOT the returner of said shifter. > > Sorry for the typos/ grammar, I'm writing this on my phone. > > Cheers! > Chris > > -- > You received this message because you are subscribed to the Google Groups > "RBW Owners Bunch" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to rbw-owners-bunch+unsubscr...@googlegroups.com. > To post to this group, send email to rbw-owners-bunch@googlegroups.com. > Visit this group at http://groups.google.com/group/rbw-owners-bunch. > For more options, visit https://groups.google.com/d/optout. > -- Resumes, LinkedIn profiles, bios, and letters that get interviews. By-the-hour resume and LinkedIn coaching. Other professional writing services. http://www.resumespecialties.com/ www.linkedin.com/in/patrickmooreresumespec/ Patrick Moore Alburquerque, Nouvelle Mexique, Vereinigte Staaten ************************************* *The point which is the pivot of the norm is the motionless center of a circumference on the rim of which all conditions, distinctions, and individualities revolve. *Chuang Tzu *Stat crux dum volvitur orbis.* Carthusian motto -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbw-owners-bunch+unsubscr...@googlegroups.com. To post to this group, send email to rbw-owners-bunch@googlegroups.com. Visit this group at http://groups.google.com/group/rbw-owners-bunch. For more options, visit https://groups.google.com/d/optout.
