I bought the hanger alignment tool several years back - a great investment. 
Bikes get knocked around over the years. A lot of my bikes needed 
alignment. Especially important on bikes with indexed shifting.
The derailleur tap also helped with new frames - the hanger is always full 
of paint.
I used to feel bad about not using the LBS, but not any more. These guys 
(why no women?), some of whom are half the age of of my older bikes, are 
always trying to sell me on something that I don't want or need, like 
tubeless. If you have 25+ bikes, no way I want to add higher maintenance 
items to my bikes to solve a problem that I don't have - I have no idea 
what a pinch flat is. They don't carry even the simplest of items, I went 
to 4 shops and none of them had a seatpost binder bolt - evidently all new 
bike use clamps.

Laing

On Tuesday, September 13, 2022 at 6:23:50 PM UTC-4 fra...@gmail.com wrote:

> Extremely sad if you can’t trust your LBS with such an easy job. Might be 
> worth just getting the tools and doing it yourself. Or look for the LBS 
> that looks so rundown nobody would think to go, they usually have the skill 
> to do anything on a steel frame. 
>
> On Tuesday, September 13, 2022 at 2:24:33 PM UTC-7 Matt Beecher wrote:
>
>> I also think it is sad that they are not doing this prep. I would have no 
>> confidence in my LBS doing that well, which would make me second guess 
>> whether to get another Riv.  I'm hoping that some amount of pleading will 
>> get them to reconsider this, if I am ever interested in buying another new 
>> Riv. 
>>
>> On Tuesday, September 13, 2022 at 1:59:39 PM UTC-5 Joe Bernard wrote:
>>
>>>
>>>
>>> *The missing binder bolt signals to me that this frame needs threads 
>>> chased and the derailleur hanger checked/straightened, I kinda wish Riv 
>>> wasn't selling them to folks this way but I guess it speeds up the process 
>>> of getting frames sold and shipped. 
>>>
>>>

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