In 7 years of Outback inverter installations, we've never had to go
out to adjust something. The Outback defaults are pretty good out of
the box, and not including the Mate keeps them from messing with the
settings.
I have had several calls from customers WITH the Mate that had to be
talked through the screens, and reassured that everything was working
fine, even though they didn't understand some of the reading s on the
screen.
R. Walters
r...@solarray.com
Solar Engineer
On Nov 7, 2009, at 1:48 PM, jay peltz wrote:
I always install a mate.
My logic is that I can try, might not succeed, to walk them over the
phone through the many adjustments that might need to be made.
And also look at error messages etc which can save me a bunch of time.
So for those of you who don't include a mate, do you then charge the
customer to show up and do a adjustment?
Thanks,
jay
peltz power
On Nov 7, 2009, at 12:10 PM, Allan Sindelar wrote:
Ray,
We usually include the Mate if we expect a backup generator to be
the periodic source of a higher C/rate than the PV array for
equalizing batteries. The Mate is necessary to initiate an EQ
charge algorithm. How do you accomplish periodic EQ with an Outback
inverter and no Mate?
Thanks,
Allan Sindelar
al...@positiveenergysolar.com
NABCEP Certified Photovoltaic Installer
EE98J Journeyman Electrician
Positive Energy, Inc.
3201 Calle Marie
Santa Fe, New Mexico 87507
505 424-1112
www.PositiveEnergySolar.com
From: re-wrenches-boun...@lists.re-wrenches.org [mailto:re-wrenches-
boun...@lists.re-wrenches.org] On Behalf Of R Ray Walters
As far as customer interaction with the MATE, we generally don't
provide one. They're way too expensive and hard to understand, and
the chances of them screwing up the programming are too great.
We install just the cable, and coil it up so that when we come out,
we can access the programming without having to remove all the
cover plates.
Only customers that are comfortable with changing settings, etc.
actually get a MATE. (1 out of 10)
R. Walters
r...@solarray.com
Solar Engineer
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