If a customer later feels they want the Mate for any reason, we will
always provide one on our next maintenance call.
We let the customer decide if they want to spend the extra $295.00,
rather than deciding for them.
Most choose not to, especially with grid tie.
I don't even have one on my own GTB system, I just have the cable
hooked in, and pull the Mate out of my tool box if I want to do
something.
Maybe I'm missing some spectacular performance enhancement and just
don't know, but I just haven't found a reason to hook mine up in 2
years.
The MX 60 screen tells me what the voltage is at, and array
performance, the inverter lights tell me if I'm selling back, and the
KWH meter logs total energy production.
Tell me what I'm missing? I'll happily start selling more Mates.
Ray
On Nov 7, 2009, at 2:37 PM, Drake Chamberlin wrote:
I totally agree!
Drake
At 03:48 PM 11/7/2009, you wrote:
I always install a mate.
My logic is that I can try, might not succeed, to walk them over
the phone through the many adjustments that might need to be made.
And also look at error messages etc which can save me a bunch of
time.
So for those of you who don't include a mate, do you then charge
the customer to show up and do a adjustment?
Thanks,
jay
peltz power
On Nov 7, 2009, at 12:10 PM, Allan Sindelar wrote:
Ray,
We usually include the Mate if we expect a backup generator to be
the periodic source of a higher C/rate than the PV array for
equalizing batteries. The Mate is necessary to initiate an EQ
charge algorithm. How do you accomplish periodic EQ with an
Outback inverter and no Mate?
Thanks,
Allan Sindelar
al...@positiveenergysolar.com
NABCEP Certified Photovoltaic Installer
EE98J Journeyman Electrician
Positive Energy, Inc.
3201 Calle Marie
Santa Fe, New Mexico 87507
505 424-1112
www.PositiveEnergySolar.com
From: re-wrenches-boun...@lists.re-wrenches.org [ mailto:re-
wrenches-boun...@lists.re-wrenches.org] On Behalf Of R Ray Walters
As far as customer interaction with the MATE, we generally don't
provide one. They're way too expensive and hard to understand, and
the chances of them screwing up the programming are too great.
We install just the cable, and coil it up so that when we come
out, we can access the programming without having to remove all
the cover plates.
Only customers that are comfortable with changing settings, etc.
actually get a MATE. (1 out of 10)
R. Walters
r...@solarray.com
Solar Engineer
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Drake Chamberlin
Athens Electric
OH License 44810
CO License 3773
NABCEP TM Certified PV Installer
Office - 740-448-7328
Mobile - 740-856-9648
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