Thanks folks - it's apparent from the feedback that my post was not presented in a clear way. I wasn't asking about how to proceed with the customer liability wise. There is zero issue there. . We are best of friends and they know its all their fault.
I was merely asking on a technical level what to advise them in terms of what to expect from batteries that have had a fall in terms if shock to the plates. Is the Trojan rep listening? How resistant are RE-Bs to a fall on their side assuming acid levels are good? And Am I right to assume that a more violent fall capable of cracking posts is likely to have caused damage deeper? Sent from my iPhone On Sep 13, 2013, at 11:13 AM, Allan Sindelar <al...@positiveenergysolar.com> wrote: > Jeff, > I'd offer to order replacement cells for the customer, for as many of the 16 > as the customer wishes to replace - let them decide. As you have already made > your margin on the sale, you could offer the replacements at a substantial > discount just to cover your time and expenses. I'd decline offering "repairs" > or even more than cursory advice that might come back to bite you years from > now when one or more cells fail prematurely. > > Re loss of acid: of course the voltage is holding fine - the amount of > electrolyte in the cell doesn't affect voltage. But you are guessing at the > amount of H2SO4 to add. A bad estimate could also come back to haunt you down > the road. > Allan > _______________________________________________ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Change email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org
