Wrenches, Thanks to everyone who responded to my Freight Damage post. I wouldn't wish freight nightmares on anyone, but it is somewhat comforting to hear that most folks have run into this problem over the years. The major takeaway seems to be that there is no substitute for a thorough inspection of every delivery, even though that's often logistically difficult. Also pushing back on the denied claim to see if the carrier will come around to some kind of settlement. Given that the carrier in question is Con-way and they are generally surly even at the local office, I don't have a lot of hope for that, but it seems worth a try. I'm thinking in the future it may be worth it to pay extra for lift gate service with a call-ahead so that I can receive the deliveries personally at my shop. It has been convenient to have my friends with a loading dock take delivery of my shipments, but there is only so much I can ask them to do in terms of looking for damage. In the past I have tried the tactic of having the person signing for the freight put something like "Subject to Inspection for Damage" on the BOL, but it's hard for that to work well when you never know who will actually sign for the item. Of course, with this latest broken shipment, the disclaimer didn't get on the BOL.
Thanks again. May all your pallets arrive intact. -Luke Luke Christy NABCEP Certified PV Installation Professional™: Certification #031409-25 NABCEP Certified Solar Heating Installer™: Certification #ST032611-03 CoSEIA Certified PV Installer Solar Gain Services, LLC PO Box 531 Monte Vista, CO. 81144 sgsrenewab...@gmail.com 719.588.3044 www.sgsrenewables.com _______________________________________________ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Change email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org
