Possible it could be the connectors.  Maybe try switching the cables, and/ or clean the ports with contact cleaner.  Also check in the ports that all the little springy pin things ( that's official terminology). are all up at the same angle.  I've seen those get bent sometimes.

Ray Walters
Remote Solar
303 505-8760

On 10/10/18 5:51 PM, Dana wrote:

My learned fellow Sparkies,

I have at home off-grid Radian with Mate 3 monitor. Periodically & randomly my Mate 3 blanks out and requires a reboot (un-plug / re-plug). While this is not such a big deal to address, the total loss of ALL the performance & usage data is really concerning in the event that I need the data for a T/S.

I have not called OB as there is no cell service at or near the system and to do so is a huge time killer back & forth & waiting to check again. I am convinced the brain trust here is the answer.

Has anyone else experienced this?

Any remedial action to correct this issue?

Let me know & thanks.

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Dana Orzel                                           NABCEP # 051112-136

Cell -**208.721.7003 Email - d...@solarwork.com <mailto:d...@solarwork.com>

Great Solar Works, Idaho Inc www.solarwork.biz <http://www.solarwork.biz>

ID PV Contractor - # 028765 -         ID PV Electrician # 028374

"Responsible Technologies for Responsible People since 1988"

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