Sure,
The problem I had with Trend Micro Systems is that have a 'Preference
Protection System' which locks down the Windows Registry. My program
used to use the Windows Registry to store its preferences, now
however it uses the preferences folder and creates an XML file. This
procedure is recommended by Trend as a safe way to store preferences.
It seems totally outrageous that they would lock down the Windows
Registry, but hey thats life.
On Dec 28, 2006, at 2:27 PM, realbasic-nug-
[EMAIL PROTECTED] wrote:
Message: 15
Subject: Re: RB apps considered a virus by Panda Antivirus
From: Roger Clary <[EMAIL PROTECTED]>
Date: Wed, 27 Dec 2006 20:57:30 -0500
On Dec 27, 2006, at 8:18 PM, Sam Rowlands wrote:
When I called the AV company I asked for developer relations, where
I got put through to someone who deals with other developers we
diagnosed the problem almost immediately and we then discussed
possible solutions. My train of thought is that I could ship an
update that would work around this problem a lot quicker than they
could change their product and ship an update, so of course the
changes were at my end. However the end result was the same that my
customers once again had a fully working product, which was not
crippled by the AV software.
Are you at liberty to share with us what in your software triggered
the false positive from the AV software?
Mahalo & Aloha,
Sam Rowlands
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