Sending emails works fine for us too.. There are (solid) rumors about a new tool to submit Web Solutions Server Manager bugs directly from within the project. We are investigating ;)
On May 20, 3:03 am, William Shen <murainw...@gmail.com> wrote: > I hate that system with so many bugs. It's too hard to use. I think > we'd better create tickets for itself. > > 2009/5/20, Christian Burne <cbu...@oshyn.com>: > > > > > > > I agree, it's not spectacular. We've been working mostly by creating new > > tickets via email @ supp...@opentext.com. It supports ticket updates and > > attachments as well. > > > Christian > > cbu...@oshyn.com > > Oshyn - OpenText Web Content Management Experts -www.oshyn.com > > > -----Original Message----- > > From: red...@oshyn.com [mailto:red...@oshyn.com] On Behalf Of Andy Rubio > > Sent: Tuesday, May 19, 2009 6:40 AM > > To: Christian Burne > > Subject: [reddot] Open Text ticketing system > > > Am I the only one who has trouble with this? Posting tickets is hard because > > it locks up my browser - Task Manager is going loopy when it's trying to do > > things. I can't post new issues to it, can't see old ones (apparently a bug > > means that any issue with a < or a > will break it - which is ok if there > > aren't any probs with XML or HTML...). > > > Andy > > -- > 从我的移动设备发送 > > Best Regards > William Shen --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "RedDot CMS Users" group. To post to this group, send email to RedDot-CMS-Users@googlegroups.com To unsubscribe from this group, send email to reddot-cms-users+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/RedDot-CMS-Users?hl=en -~----------~----~----~----~------~----~------~--~---
