David, I think that worked. Thank you so much!
------------------------------------------------ Marissa Goldsmith Beaconfire Consulting http://www.beaconfire.com [email protected] 703-894-0080 x246 -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Dave Sent: Thursday, June 18, 2009 12:41 PM To: RedDot CMS Users Subject: Re: RedDot Not reading Project DB This has happened to me before and it was resolved with the following. In Server Manager: Open Administer Projects Click on Projects underneath In the right hand Action Menu click on Check Database Server This should allow reddot to connect to your project databases again. Dave On Jun 18, 4:04 pm, Marissa <[email protected]> wrote: > Dear all, > > We're using RedDot 7.5. We have three projects in our system. When I > arrived to the office on Monday, and tried to log in, I received an > error, for only one of the projects, that the database for that > project was not available. We looked in the server, and the database > is still there, and still has plenty of space. However, we learned a > few things: > > 1. On Friday afternoon, someone managed to upload a very large file in > the asset manager. > 2. On Saturday Late evening, our hosting provider put in a series of > Microsoft patches on all the servers. > 3. On Monday, our SSL certificate expired (and was quickly renewed, > though it has nothing to do with the CMS server, just the live web > site server). > > To rule out issue one, we restored the database to what it was before > the large file was uploaded. I think I can rule out issue #3, because > a) the certificate is fixed and b) it has nothing to do with the DB or > CMS server. I thought I could rule out issue #2, because the problem > was happening only one project, and not all of them, but I don't know > what else it could be. > > Has anyone else had an issue recently with MS patches causing > databases to be unreadable? Is there some other issue with the > database that will cause RedDot to not read the database? > > We're going to get the list of patches from our provider and see if > RedDot can shed any light on the issue. > > Thanks. > > Marissa --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "RedDot CMS Users" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/RedDot-CMS-Users?hl=en -~----------~----~----~----~------~----~------~--~---
