Looks like this windows event log error is related to the problem: Event code: 3005 Event message: An unhandled exception has occurred. Event time: 11.11.2013 10:17:03 Event time (UTC): 11.11.2013 09:17:03 Event ID: f736350c0ba446e19842d4152a200950 Event sequence: 4586 Event occurrence: 14 Event detail code: 0 Application information: Application domain: /LM/W3SVC/1/ROOT/CMS/WebClient-1-130286307380781250 Trust level: Full Application Virtual Path: /CMS/WebClient Application Path: C:\OpenText\WS\MS\Web\WebClient\ Machine name: XXX Process information: Process ID: 600 Process name: w3wp.exe Account name: XXX\CMSUser Exception information: Exception type: HttpException Exception message: NoAccess at OpenText.WS.MS.Interop.Security.HttpSessionModule.GetSession(Object sender, EventArgs e) at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Request information: Request URL: http://mstest06/CMS/WebClient/WebServices/UtilityService.asmx/IsSessionValid Request path: /CMS/WebClient/WebServices/UtilityService.asmx/IsSessionValid User host address: XXX.XXX.XXX.XXX User: Is authenticated: False Authentication Type: Thread account name: XXX\CMSUser Thread information: Thread ID: 19 Thread account name: XXX\CMSUser Is impersonating: False Stack trace: at OpenText.WS.MS.Interop.Security.HttpSessionModule.GetSession(Object sender, EventArgs e) at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) Custom event details: -- You received this message because you are subscribed to the Google Groups "RedDot CMS Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to reddot-cms-users+unsubscr...@googlegroups.com. To post to this group, send email to reddot-cms-users@googlegroups.com. Visit this group at http://groups.google.com/group/reddot-cms-users. For more options, visit https://groups.google.com/groups/opt_out.