I have a question for you folks. Does anyone know of a
support tool for Linux where one can walk through a
series of questions to get an answer to a problem?
Is one AI based?
If not, such would REALLY set Linux apart from
M$. The M$ help wizard sort of does this (but not
very well).
Suggestion:
web based
start of the knowledge base from the HOWTOs
ability to submit (via E-MAIL) new info
AI based
links to COAS and LSM?
Some ways it could be used:
System setup
System configuration (COAS?, Linuxconf?)
System troubleshooting
Determining what is and is not supported (from kernel docs?)
Looking for software packages (link to LSM?)
Just my thoughts -- any suggestions, flames, etc. are welcomed.
Cheers,
--
W. Wade, Hampton
Use Linux -- stability, performance, compatibility, flexibility,
scalability, and FREE! Support Sun and the U.S. Government!
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