As long as the market sustains its voracious and undiscriminating demand for
everything cybernetic, the manufacturers and distributors will take full advantage
of the situation. After all, that's what capitalism is. Altruism and integrity are
not required or desired in this paradigm.
The only factor which will force a change, which will make sellers accountable to
customers as we in the non-computer world are, is customer refusal, en masse, to
accept this kind of behaviour by sellers. Since this will not happen, the sole
recourse is either (a) get used to it, or (b) get even. The former is safer and
more realistic, while the latter is far more satisfying.
Well, 'til you get caught, I suppose.
David Fisher
GBNSCHBACH wrote:
> Dear Friends,
> Does anyone know how the following would apply to software - Please
> include whether what you are telling me is from your own experience, or
> pointers to free help.
>
> A person buys a camera. The camera doesn't work. You decide to call
> and get support. The company says "You have to pay for help". You decide
> ...."Hey, I'll use my OLD camera then..." and decide to return it. Only you
> can't because this is really about a C compiler installation ( which I have
> done
> MANY times before) and so far, I can't return it! Why should the burden of
> proof be on US for basic installation ?!?!
>
> Any ideas guys? I think the business software world sucks big time!
> Any prayer of organizing a class action suite ?
>
> OK, I am done crying. But this really stinks.
>
> Replies to : [EMAIL PROTECTED]
>
> P.S. Thanks for listening.....
>
> --
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