David Fisher wrote:
> While my post had a slightly tongue-in-cheek aspect, please note that your
> experiences of getting remedial attention may very well be atypical.
Mayhaps. The thing most are leery of is bad publicity--especially if it
points to a competitor as a viable alternative. And most of them, at a
policy-making level, don't consciously *want* to turn out bad product or
alienate customers--you just have to get past the folk whose job it is to
keep you at bay (smileyifIdidsmileyswhichIdon't).
> And anyway, shouldn't that be "cracker attack"?
Point taken; you're quite right.
Cheers,
--
Dave Ihnat
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