The idea is for the users to enter trouble tickets and I will respond, as I am not on property and have to either remote access or drive there.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Ed Wilts Sent: Saturday, September 07, 2002 12:47 PM To: [EMAIL PROTECTED] Subject: Re: Trouble ticket system On Sat, Sep 07, 2002 at 12:33:16PM -0400, Chris Mason wrote: > My services to a client are extending to support and I want to put in a > ticket system to log problems and resolutions, and identify reoccurring > problems with the Redhat server and windows workstations. Does anyone > have recommendations? I've looked at perldesk which looks capable, what > else is worth a look. I would prefer php in case I want to customize. Have you looked at bugzilla? Are you going to be sole user or will the customer be using it as well? If it's just you, then bugzilla will probably suffice. .../Ed -- Ed Wilts, Mounds View, MN, USA mailto:[EMAIL PROTECTED] Member #1, Red Hat Community Ambassador Program -- redhat-list mailing list unsubscribe mailto:[EMAIL PROTECTED]?subject=unsubscribe https://listman.redhat.com/mailman/listinfo/redhat-list -- redhat-list mailing list unsubscribe mailto:[EMAIL PROTECTED]?subject=unsubscribe https://listman.redhat.com/mailman/listinfo/redhat-list
