If your looking for a good "issue tracker" I suggest you take a look at this:
TuxMonkey Issue Tracker is a helpdesk application. The database layer has support for both PostgreSQL and MySQL. Features include file uploads, multi group interface, escalation of tickets/issues between groups, system announcements, email interaction, email notifications, SMS notifications, and much more. Runs on php and PostgreSQL or MySQL and is GPL. I use it every day and love it. (I guess that makes me biased) :) http://freshmeat.net/releases/92698/ http://sourceforge.net/project/showfiles.php?group_id=45235 http://www.tuxmonkey.com On Sat, 2002-09-07 at 14:47, Elías Halldór Ágústsson wrote: > The most popular ticket system in the world right now is RT, which you can > find at http://www.bestpractical.com/rt/ and > http://freshmeat.net/projects/requesttracker/ > > Open source, requires mod_perl and HTTP::Mason and some other perl modules. > > Chris Mason sagði: > > My services to a client are extending to support and I want to put in a > > ticket system to log problems and resolutions, and identify reoccurring > > problems with the Redhat server and windows workstations. Does anyone > > have recommendations? I've looked at perldesk which looks capable, what > > else is worth a look. I would prefer php in case I want to customize. > > > > Chris Mason > > [EMAIL PROTECTED] > > Box 340, The Valley, Anguilla, British West Indies > > Tel: 264 497 5670 Fax: 264 497 8463 Cell: 264 235 5670 > > http://www.anguillaguide.com/ The Anguilla Guide > > Talk to me in real time: > > Yahoo:netconcepts_anguilla > > US Fax and Voicemail: (815)301-9759 > > > > > > > > > > -- > > redhat-list mailing list > > unsubscribe mailto:[EMAIL PROTECTED]?subject=unsubscribe > > https://listman.redhat.com/mailman/listinfo/redhat-list > > > -- > This space is not intentionally left not blank. > > > > > > -- > redhat-list mailing list > unsubscribe mailto:[EMAIL PROTECTED]?subject=unsubscribe > https://listman.redhat.com/mailman/listinfo/redhat-list -- redhat-list mailing list unsubscribe mailto:[EMAIL PROTECTED]?subject=unsubscribe https://listman.redhat.com/mailman/listinfo/redhat-list
