I agree with John and Greg, Myself an Authorized Kenwood Dealer... will try to resolve any proper Kenwood technical issue. I have both bad and good stories for all radio brands, including the big M. I'd say it's probably more your local Radio Dealer than the brand.
cheers skipp www.radiowrench.com > "W9DHI" <[EMAIL PROTECTED]> wrote: > Steve I think you have more than a problem with Kenwood…it's either your > dealer or the way the situation was handled. I was a Kenwood dealer for > over 20 years (retired last year), and Kenwood was always responsive to our > needs. I've had "LEMONS" from every manufacturer including Kenwood and > never had a problem with them replacing the unit…no matter what it was…if I > said I wanted it exchanged..they exchanged it. There has been a lot of talk > of buying from Kenwood Dealers that don't service their equipment but send > it in to the Depot. Personally I would never deal with a company that > didn't have the technical expertise to maintain and repair the equipment > they sold. We always repaired all the equipment we sold "IN HOUSE", except > for DOA's which we promptly got an exchange for the unit or a credit to our > account. > > > > So all of that said…I really don't think Kenwood was the problem….it was > whoever was in-between and apparently whomever you purchased the unit from > apparently is one of these companies that doesn't "SERVICE WHAT THEY SELL". > > > > If they can't service it, then they shouldn't sell it…..end of story. > > > > > > Gregg R. Lengling, W9DHI, Retired > Administrator http://www.milwaukeehdtv.org > K2/100 S#3075 KX1 S# 57 > Member: ARRL, RSGB, RCA, WERA and ORC > > > > NØATH > > CLIP > > It may help to point out that we have several members of our team who have > years of experience with commercial two way. We have all of the appropriate > equipment and operate a number of other repeaters in the Greater Cincinnati > area on Amateur, commercial, Public Safety and GMRS. Needless to say we no > longer own anything Kenwood since we need things we can rely on and a > manufacturer that we can rely on to honor their warranty. Kenwood does not > do fit that criteria. > > > > Capt. Steve Helton > > Communications Division > > Emergency Support Services > > Federal Emergency Management Agency > > Cincinnati CERT Task Force > > * [EMAIL PROTECTED] Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/Repeater-Builder/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
