Wouldn't you know it; My dead Barracuda 7200.7 drive is not covered. 'JK
--- In Repeater-Builder@yahoogroups.com, Mike Morris WA6ILQ <wa6...@...> wrote: > > From an email from a friend: > > > Nothing like discovering that your main corporate server hard > drive is a time > > bomb waiting to detonate. Or the drive in your TV station > production / automation > > system, your desktop PC, or even in that external USB or firewire > box that has all > > your family photos and the 100gb of MP3s... Or all the episodes > of Lucy you have > > on your TiVo. > > > > I love the disaster-minimization marketing-speak phraseology. > > > > Seagate is admitting to a problem (euphemistically called, "an isolated, > > potential firmware issue") in 25 different hard drives models, including > > the Barracuda 7200 series, the Barracuda ES.2 SATA, and the > > DiamondMax 22 series. > > > > In some "unique circumstances," Seagate says, "the data on the hard > > drives may become inaccessible to the user when the host system > > is powered on." In other words, you turn the system on and you find > > not only that nobody's home, but the home has evaporated. > > > > This upcoming train wreck is fully documented on Segates web site... See: > > <http://seagate.custkb.com/seagate/crm/selfservice/news.jsp?DocId=207931> > > > > Some of these drives may be mounted in external Seagate (or other > > brand) hard drives, such as the FreeAgent Pro. > > > >The actual model list, in numberical order is: > > > > ST31000333AS > > ST31000340AS > > ST31000340NS > > ST31500341AS > > ST3160813AS > > ST3250310NS > > ST3320613AS > > ST3320813AS > > ST3500320AS > > ST3500320NS > > ST3500620AS > > ST3500820AS > > ST3640323AS > > ST3640330AS > > ST3640530AS > > ST3640623AS > > ST3750330AS > > ST3750330NS > > ST3750630AS > > STM31000334AS > > STM31000340AS > > STM3160813AS > > STM3320614AS > > STM3500320AS > > STM3750330AS > > > > The quickest way to determine if your drive is on the list is to download > > and run Seagate's Drive Detect. program available from > > <http://support.seagate.com/kbimg/utils/drivedetect.exe> > > and see what your system has in it, then compare the list to the table > > above. If your drive is doomed, you can download and install a free > > firmware upgrade from the model-specific link in the above web page. > > > > For assistance in updating the firmware, customers can send an email > > to Seagate at disksupp...@... that includes the disk drive > > serial number, model number, and current firmware revision (which is . > > read and displayed by the drivedetect.exe program above). > > > > Support is also available through Seagate's call center > > 800-732-4283 > > Mike Morris WA6ILQ >