Hi,
Looks like whatever error you're encountering is a socket-level error,
indicating that the mail server can't be reached. You should double-check
the serve name and port, make sure they're correct.
Is this only happening periodically, or for each e-mail?
Christian
On Wed, Jan 24, 2018 at 3:19 PM, MoonWalker <daniel.cabrera...@gmail.com>
wrote:
> Hi,
>
> I turned all the logs ON to try to find out why the emails are getting
> block on this review. I am not able to see what is going on from this log
> (reviewboard.log). Any ideas are more than welcome.
>
> cheers
>
> 2018-01-24 23:03:20,376 - DEBUG - - root - Calculated issue counts for
> review request ID 3242 across 1 review(s): Resulting counts = {u'A': 0,
> u'B': 0, u'R': 0, u'D': 0, u'O': 0}; DB values =
> [{u'screenshot_comments__issue_status':
> None, u'general_comments__issue_opened': None,
> u'file_attachment_comments__pk': None, u'screenshot_comments__issue_opened':
> None, u'comments__pk': None, u'general_comments__pk': None,
> u'comments__issue_opened': None, u'general_comments__issue_status': None,
> u'file_attachment_comments__issue_opened': None,
> u'screenshot_comments__pk': None, u'comments__issue_status': None,
> u'file_attachment_comments__issue_status': None}]; Field IDs =
> {u'screenshot_comments': set([]), u'general_comments': set([]),
> u'comments': set([]), u'file_attachment_comments': set([])}
> 2018-01-24 23:05:28,025 - ERROR - - root - Could not send e-mail message
> with subject "Re: Review Request 3242: TICKET-56 : SSS - Less - Configure
> PIN " from "d...@toto.com" to "[u'Mi <Mi.F@totocom>', u'Adrion Ro <
> adrian...@toto.com>', u'Peter Far <peter....@toto.com>', u'Dan<
> dan.camb...@toto.com>', u'Krzy Stanta <krzy.sta...@toto.com>', u'Boly
> Bron <boly.b...@toto.com>', u'Jimy Korn <jimy.k...@toto.com>']"
> Traceback (most recent call last):
> File "/usr/local/lib/python2.7/dist-packages/ReviewBoard-3.0.
> 2-py2.7.egg/reviewboard/notifications/email/utils.py", line 297, in
> send_email
> message.send()
> File "/usr/local/lib/python2.7/dist-packages/Django-1.6.11.5-
> py2.7.egg/django/core/mail/message.py", line 276, in send
> return self.get_connection(fail_silently).send_messages([self])
> File "/usr/local/lib/python2.7/dist-packages/Django-1.6.11.5-
> py2.7.egg/django/core/mail/backends/smtp.py", line 87, in send_messages
> new_conn_created = self.open()
> File "/usr/local/lib/python2.7/dist-packages/Django-1.6.11.5-
> py2.7.egg/django/core/mail/backends/smtp.py", line 48, in open
> local_hostname=DNS_NAME.get_fqdn())
> File "/usr/lib/python2.7/smtplib.py", line 256, in __init__
> (code, msg) = self.connect(host, port)
> File "/usr/lib/python2.7/smtplib.py", line 316, in connect
> self.sock = self._get_socket(host, port, self.timeout)
> File "/usr/lib/python2.7/smtplib.py", line 291, in _get_socket
> return socket.create_connection((host, port), timeout)
> File "/usr/lib/python2.7/socket.py", line 571, in create_connection
> raise err
>
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--
Christian Hammond
President/CEO of Beanbag <https://www.beanbaginc.com/>
Makers of Review Board <https://www.reviewboard.org/>
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