Glad it works! :)

Christian

On Wed, Jan 24, 2018 at 6:49 PM, MoonWalker <daniel.cabrera...@gmail.com>
wrote:

> Christian,
> It was a bug on my end. The network guys screw the smtp server. I am using
> the good one now :-)
>
> Thx for your help
>
> On Thursday, January 25, 2018 at 12:26:27 PM UTC+11, Christian Hammond
> wrote:
>>
>> Hi,
>>
>> Looks like whatever error you're encountering is a socket-level error,
>> indicating that the mail server can't be reached. You should double-check
>> the serve name and port, make sure they're correct.
>>
>> Is this only happening periodically, or for each e-mail?
>>
>> Christian
>>
>> On Wed, Jan 24, 2018 at 3:19 PM, MoonWalker <daniel.c...@gmail.com>
>> wrote:
>>
>>> Hi,
>>>
>>> I turned  all the logs ON to try to find out why the emails are getting
>>> block on this review. I am not able to see what is going on from this log
>>> (reviewboard.log). Any ideas are more than welcome.
>>>
>>> cheers
>>>
>>> 2018-01-24 23:03:20,376 - DEBUG -  - root - Calculated issue counts for
>>> review request ID 3242 across 1 review(s): Resulting counts = {u'A': 0,
>>> u'B': 0, u'R': 0, u'D': 0, u'O': 0}; DB values =
>>> [{u'screenshot_comments__issue_status': None,
>>> u'general_comments__issue_opened': None, u'file_attachment_comments__pk':
>>> None, u'screenshot_comments__issue_opened': None, u'comments__pk':
>>> None, u'general_comments__pk': None, u'comments__issue_opened': None,
>>> u'general_comments__issue_status': None, 
>>> u'file_attachment_comments__issue_opened':
>>> None, u'screenshot_comments__pk': None, u'comments__issue_status': None,
>>> u'file_attachment_comments__issue_status': None}]; Field IDs =
>>> {u'screenshot_comments': set([]), u'general_comments': set([]),
>>> u'comments': set([]), u'file_attachment_comments': set([])}
>>> 2018-01-24 23:05:28,025 - ERROR -  - root - Could not send e-mail
>>> message with subject "Re: Review Request 3242: TICKET-56 : SSS - Less -
>>> Configure PIN " from "d...@toto.com" to "[u'Mi <Mi.F@totocom>',
>>> u'Adrion Ro <adri...@toto.com>', u'Peter Far <pete...@toto.com>', u'Dan<
>>> dan.c...@toto.com>', u'Krzy Stanta <krzy....@toto.com>', u'Boly Bron <
>>> boly...@toto.com>', u'Jimy Korn <jimy...@toto.com>']"
>>> Traceback (most recent call last):
>>>   File "/usr/local/lib/python2.7/dist-packages/ReviewBoard-3.0.2-
>>> py2.7.egg/reviewboard/notifications/email/utils.py", line 297, in
>>> send_email
>>>     message.send()
>>>   File "/usr/local/lib/python2.7/dist-packages/Django-1.6.11.5-py2.
>>> 7.egg/django/core/mail/message.py", line 276, in send
>>>     return self.get_connection(fail_silently).send_messages([self])
>>>   File "/usr/local/lib/python2.7/dist-packages/Django-1.6.11.5-py2.
>>> 7.egg/django/core/mail/backends/smtp.py", line 87, in send_messages
>>>     new_conn_created = self.open()
>>>   File "/usr/local/lib/python2.7/dist-packages/Django-1.6.11.5-py2.
>>> 7.egg/django/core/mail/backends/smtp.py", line 48, in open
>>>     local_hostname=DNS_NAME.get_fqdn())
>>>   File "/usr/lib/python2.7/smtplib.py", line 256, in __init__
>>>     (code, msg) = self.connect(host, port)
>>>   File "/usr/lib/python2.7/smtplib.py", line 316, in connect
>>>     self.sock = self._get_socket(host, port, self.timeout)
>>>   File "/usr/lib/python2.7/smtplib.py", line 291, in _get_socket
>>>     return socket.create_connection((host, port), timeout)
>>>   File "/usr/lib/python2.7/socket.py", line 571, in create_connection
>>>     raise err
>>>
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>>
>>
>>
>> --
>> Christian Hammond
>> President/CEO of Beanbag <https://www.beanbaginc.com/>
>> Makers of Review Board <https://www.reviewboard.org/>
>>
> --
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-- 
Christian Hammond
President/CEO of Beanbag <https://www.beanbaginc.com/>
Makers of Review Board <https://www.reviewboard.org/>

-- 
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