Jason,
Jag
e-mailed me off list with a word doc that had the steps for adding techs.
This is the part that I needed:
1. Goto Administration | Tech Support | Employees
2*. Add employees to the table. Make sure that User Names are filled in the form of Domain\Username
3.
Goto Administration | Tech Support | Groups | Add Group
4. Type in the group name, the description and check Admin box | Add
5. Edit button for the group that you have just created
6. Select a user from Superior dropdown box and type in Description box
7. Check Admin box | Save
8. You may add employees to the group accordingly
9. Close all the browsers
10.
Log back on as the user with proper permissions in Rodopi
Hope this
helps.
Adam
Woolever
www.MidwayNet.net
219-866-7946
888-866-7946
