Ceck in DB that RT::SystemUser has right SuperUser on system.
Record in ACL tables should look like:
+----+---------------+-------------+-------------------+---------------------+----------+-------------+---------------+
| id | PrincipalType | PrincipalId | RightName         | ObjectType
     | ObjectId | DelegatedBy | DelegatedFrom |
+----+---------------+-------------+-------------------+---------------------+----------+-------------+---------------+
|  1 | Group         |           2 | SuperUser         | RT::System
     |        1 |           0 |             0 |

On 5/25/06, Philip Kime <[EMAIL PROTECTED]> wrote:


I have some scripts which do things to RT and have used $RT::SystemUser as
the default user when instantiating new Groups/Queues etc. in code. However,
since I started to redo my rights schema, this user no longer has
permissions to do very much and I wonder what has happened? It's not the
"root" RT user is it? Where are it's rights assigned? I now have to load a
"real" user in scripts to get permissions to do anything ...

--
Philip Kime
NOPS Systems Architect
310 401 0407

_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com


We're hiring! Come hack Perl for Best Practical:
http://bestpractical.com/about/jobs.html




--
Best regards, Ruslan.
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com


We're hiring! Come hack Perl for Best Practical: 
http://bestpractical.com/about/jobs.html

Reply via email to