|
Hello List, Does anyone know if it is possible to color code – or differentiate
in some way – comments on a ticket (change text color, cell background
color)? If so, please explain. What I am attempting to accomplish
is to make it easier to see which comments are our Customers’ comments
and which comments are our own (in-house) comments. This would be
beneficial if, for instance, someone was scrolling through a particularly long
ticket and only wanted to see what the customer was saying. Does RT allow
for customizing the web interface like this? Your help would be greatly
appreciated. RT 3.2.2 Debian Thank You, Kris |
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