Yes :) It was after the restart that the changes took effect (broke).
-----Original Message----- From: Schultz, Eric [mailto:[EMAIL PROTECTED] Sent: Friday, July 28, 2006 3:26 PM To: Helmuth Ramirez; [email protected] Subject: RE: [rt-users] More About Window for Privileged Users Did you stop/start your webserver as the CleanlyCustomizeRT document says to do? Eric Schultz United Online > Thanks for the fast response!! > > I tried that....and it didn't like it when I refreshed the page :( I > commented out the first and last line of my excerpt below. I > OBVIOUSLY > did something wrong, any additional help would be really appreciated. > > Here is an excerpt for that part of my ShowRequestor file > > > % unless ($requestor->Privileged) { > <&| /Widgets/TitleBox, title_href => $has_right_adminusers ? > "$RT::WebPath/Admin/Users/Modify.html?id=".$requestor->id : undef, > title=> loc("More about [_1]", $name) &> > > %# Additional information about this user. Empty by default. > <& /Elements/Callback, _CallbackName => 'AboutThisUser', requestor => > $requestor, %ARGS &> > > <&|/l&>Comments about this user</&>:<br /> > <b><% ($requestor->Comments || loc("No comment entered about this > user")) %></b><br /> > > <&|/l, $rows &>This user's [_1] highest priority tickets</&>:<br /> > <ul> > %while (my $w=$tickets->Next) { > <li><a > href="<%$RT::WebPath%><%$DisplayPath%>?id=<%$w->id%>"><%$w->Id%>: > <%$w->Subject%></a> (<%$w->Status%>) > %} > > -----Original Message----- > From: Schultz, Eric [mailto:[EMAIL PROTECTED] > Sent: Friday, July 28, 2006 1:28 PM > To: Helmuth Ramirez; [email protected] > Subject: RE: [rt-users] More About Window for Privileged Users > > > Hi all, > > I'd like to know if I can get the nice little "More > About" window to > > show up for my users. I imported them from LDAP and they're all > > privileged, but because of that right, it seems I don't get > that nice > > little feature :( > > > > Is there a clean way I can enable that for them? > > Sure - in /path/to/your/rt/share/html/Ticket/Elements/ShowRequestor, > remove the lines: > > 65: % unless ($requestor->Privileged) { > 84: %} > > Then, you'll get this for all users, not just Unprivileged. The even > "cleaner" way to do this would be to make a copy of the same file, put > it in the "local" heirarchy, then make your changes there. See > http://wiki.bestpractical.com/index.cgi?CleanlyCustomizeRT for details > on using 'local'. > > Eric Schultz > United Online > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
