Mathew Snyder wrote: > Mathew Snyder wrote: >> I ran into some issues with our RT installation that fortunately only >> caused problems with the interface. However, the problems required a >> fresh installation of RT. It goes fairly well with a few exceptions. >> >> When I download and untar both RT and RTx-Shredder the owner is set to >> 1000:1000 despite being logged in as root. How do I avoid this. I end >> up having to chown the entire directory before I can install anything. >> >> Also when I go to install Shredder, the install directories are set to >> drwx------. I have to chmod all directories related to it in order to >> make it somewhat usable. However, even after doing this it doesn't show >> up under Configuration->Tools. >> >> So what might I be doing wrong here? What do I need to do differently >> to get this to install as smoothly as it should? >> >> Thanks, >> Mathew >> _______________________________________________ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> Community help: http://wiki.bestpractical.com >> Commercial support: [EMAIL PROTECTED] >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com >> >> >> We're hiring! Come hack Perl for Best Practical: >> http://bestpractical.com/about/jobs.html >> > > To further this, If I enter https://rtserver_url/Admin/Tools/Shredder > the page will come up. However, the CSS isn't showing up. All I get is > a black and white page with all the usual text. >
Ach!!! To further this still, the only thing that shows up is the Usage, Arguments, and plugin dropdown. I can't actually run the query. Thank...yet again Mathew _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
