Hi
You have to change the file User.pm when privileged user will view this
information. In the diff I give privileged users permission to view comments
and workphone from users.
--- /opt/rt3/lib/RT/User.pm 2005-02-01 15:20:40.000000000 +0100
+++ /opt/rt3/local/lib/RT/User.pm 2006-09-29 13:59:25.000000000 +0200
@@ -770,7 +770,7 @@
Password =>
{read => 1, write => 1, sql_type => 12, length => 40, is_blob
=> 0, is_numeric => 0, type => 'varchar(40)', default => ''},
Comments =>
- {read => 1, write => 1, sql_type => -4, length => 0, is_blob
=> 1, is_numeric => 0, type => 'blob', default => ''},
+ {read => 1, write => 1, public => 1, sql_type => -4, length =>
0, is_blob => 1, is_numeric => 0, type => 'blob', default => ''},
Signature =>
{read => 1, write => 1, sql_type => -4, length => 0, is_blob
=> 1, is_numeric => 0, type => 'blob', default => ''},
EmailAddress =>
@@ -802,7 +802,7 @@
HomePhone =>
{read => 1, write => 1, sql_type => 12, length => 30, is_blob
=> 0, is_numeric => 0, type => 'varchar(30)', default => ''},
WorkPhone =>
- {read => 1, write => 1, sql_type => 12, length => 30, is_blob
=> 0, is_numeric => 0, type => 'varchar(30)', default => ''},
+ {read => 1, write => 1, public => 1, sql_type => 12, length =>
30, is_blob => 0, is_numeric => 0, type => 'varchar(30)', default => ''},
MobilePhone =>
{read => 1, write => 1, sql_type => 12, length => 30, is_blob
=> 0, is_numeric => 0, type => 'varchar(30)', default => ''},
PagerPhone =>
Michael
PS: Sorry for my bad english
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ian Clancy
Sent: Wednesday, 04 October, 2006 14:03
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Permissions to view "More about user"
Hi list,
I wrote a script to pull all our user information from out directory into RT.
Information such as Phone Numbers etc.. that kind of thing.
All this information can now be viewed from the root account but not from the
other privileged accounts.
What permission do i need to give to the priviliged accounts to be able to view
this information ?.
Thanks
--
Ian Clancy
IT Co-ordinator
Connaught Electronics Ltd.
Dunmore Rd,
Tuam,
Co. Galway,
Ireland.
P : ++353 93 23151
F : ++353 93 23110
E : mailto:[EMAIL PROTECTED]
W : http://www.cel-europe.com
_______________________________________________
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Community help: http://wiki.bestpractical.com Commercial support: [EMAIL
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Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
