On Wed, 18 Oct 2006, Christian Fernandez wrote:
Hi some users have attached us forms in doc or open-document format with
no success.. it shows up in the ticket but it just mentions it no link
to download the file. I notes that txt files works but RT thinks they
are binaries.
I had this happen yesterday because I accidentally uninstalled
some perl libraries. (debian packaging is great, but hard when you want
to use a version not in debian, ie. 3.6.1)
As soon as I installed the things listed as
requirement/dependencies for the 3.4 debian package, everything was fixed.
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com