Actually, in this case there's a callback for extending the Tabs -
you shouldn't even need to edit the Tabs file. If you create /opt/rt3/local/html/Callbacks/xxxxx/Ticket/Elements/Tabs/Default and make it look like this, you should be all set:

%# BEGIN CODE

<%args>

$Ticket => undef

$actions => undef

$tabs => undef

$display_page => 'Display'

</%args>


<%init>

if ( defined $Ticket && $Ticket->CurrentUserHasRight('DeleteTicket')
) {
$actions->{'G'} = {

title => loc('Spam'),

path =>

'Ticket/Modify.html?id='.$Ticket->id.'&Status=deleted' };

}

</%init>

%# END CODE

I changed

path => 'Ticket/Modify.html?id='.$Ticket->id.'&Status=deleted' }; to path => 'Ticket/Modify.html?id='.$Ticket->id.'&Status=deleted&Queue=16' }; and restarted Apache. The change has not taken effect. I even deleted all of my browser's cache just to be sure. What else should I do to make this change take effect? --
Bernd

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