On Nov 27, 2006, at 1:39 AM, <[EMAIL PROTECTED]> wrote:

Recently, I began to use Request Tracker.
Would you please answer the following questions;

1. ISO-2022-JP for "Content-Type".
The system corresponding to ISO-2022-JP is popular in Japan. For example, the ratio of the mobile phone which can decode UTF-8 is low. Is it possible
to make Request Tracker correspond to ISO-2022-JP ?

Yep. Have a look at EmailOutputEncodings in the RT_Config.pm file

2. Some mail addresses are recognized to be illegal.
For example, if there is a mail address like "[EMAIL PROTECTED]",
the part  "t." will be recognized to be illegal and RT will refuse.
Is there how to correct this?

I think that you're running into a bad error message that should be better in more recent versions. It just thinks that there's already a user with that email address.

Best,
Jesse
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