Jesse san,
Thank you very much for the quick reply. And, I am happy to get a reply from the author of Request Tracker. I understood about "Content-Type". The user becomes to receive the email, encoded for ISO-2022-JP. Please let me know to a slight degree about the email address. > It just thinks that there's already a user with that email address. After this rejection broke out, I got the owner of this email address to send to RT. RT displayed this email address "[EMAIL PROTECTED]" correctly. Then, I performed the "New User" registration using this ticket. And this registration was successful. >From those things, I guess that "[EMAIL PROTECTED]" was not registered on the database. BTW, I'd like to also try RT of the latest version for an error message verification. Tanks, Shin > -----Original Message----- > From: Jesse Vincent [mailto:[EMAIL PROTECTED] > Sent: Tuesday, November 28, 2006 4:13 AM > To: rt-users@lists.bestpractical.com > Subject: Re: [rt-users] e-mail function > > > On Nov 27, 2006, at 1:39 AM, <[EMAIL PROTECTED]> wrote: > > > Recently, I began to use Request Tracker. > > Would you please answer the following questions; > > > > 1. ISO-2022-JP for "Content-Type". > > The system corresponding to ISO-2022-JP is popular in Japan. For > > example, > > the ratio of the mobile phone which can decode UTF-8 is > low. Is it > > possible > > to make Request Tracker correspond to ISO-2022-JP ? > > > Yep. Have a look at EmailOutputEncodings in the RT_Config.pm file > > > 2. Some mail addresses are recognized to be illegal. > > For example, if there is a mail address like > "[EMAIL PROTECTED]", > > the part "t." will be recognized to be illegal and RT will refuse. > > Is there how to correct this? > > I think that you're running into a bad error message that should be > better in more recent versions. It just thinks that there's > already a > user with that email address. > > > Best, > Jesse > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
