David Chandek-Stark <[EMAIL PROTECTED]> writes:
> We have this problem, too, only worse. Since the user name portion of the 
> e-mail is not consistent across addresses for the same person, the 
> variations cannot be captured with a single regular expression.
>
> It best long-term solution I could think of involves adding an "alternate 
> email addresses" field to the user table which could be used to 
> canonicalize addresses.

The completely generic solution is to override the
CanonicalizeEmailAddresses function in User.pm (see
http://wiki.bestpractical.com/index.cgi?CleanlyCustomizeRT for details
on how to do this cleanly).

-- 
Espen Wiborg <[EMAIL PROTECTED]>
The microwave was invented after a researcher walked by a radar
tube and a chocolate bar melted in his pocket.
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com

Reply via email to