> plugin. For the most part, this has been a successful operation. However, > due > to the number of legitimate users, picking out the spam users is not a perfect > science and I've inadvertently removed legitimate users. > > This has resulted in a ticket getting mangled...I think. I'm not sure why it > would cause the transactions to get messed up or even if it has. But this is > the output generated on the latest ticket to suffer the problem:
You've removed the user a transaction referred to. RT can't find something that's...well, never supposed to be removed. So it's exploding. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
