> -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf > Of John Arends > Sent: Friday, January 05, 2007 12:46 PM > To: John Arends > Cc: rt-users@lists.bestpractical.com > Subject: Re: [rt-users] More about "Username" > > Does anyone have any idea about this? The More About code is > located at > share/html/Tickets/Elements/ShowRequestor. > > In my test RT 3.6.1 instance, this showed up when viewing a > ticket, but > in my new 3.6.3 instance, it simply does not appear. Any > ideas why this > might be? > > >
Up to 3.6.1, this box only shows for non-privileged requestors. (I can't say if this has changed in 3.6.3 as I don't have that code yet.) Could it be that you are working with privileged requestors now? Steve ---------------------------------------- Stephen Turner Senior Programmer/Analyst - Client Support Services MIT Information Services and Technology (IS&T) _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
