Hello, I've just installed fresh instance of request tracker on one box, and I have this problem with e-mail ticket creation interface:
echo test|/var/www/rt.ikarnet.pl/rt-3.6.3/bin/rt-mailgate --url http://rt.ikarnet.pl/ --debug --action correspond Connecting to http://rt.ikarnet.pl//REST/1.0/NoAuth/mail-gateway at /var/www/rt.ikarnet.pl/rt-3.6.3/bin/rt-mailgate line 100, <> line 1. not ok - Could not load a valid user at /var/www/rt.ikarnet.pl/rt-3.6.3/bin/rt-mailgate line 109, <> line 1. I found another error on apache log: [Sat Jan 6 21:50:44 2007] [error]: Could not record email: Could not load a valid user (/var/www/rt.ikarnet.pl/htdocs/rt/REST/1.0/NoAuth/mail-gateway:73) I spend few hours googling and trying what is the cause of problem, but I got nothing :( Anyone can help? -- Jakub Drwal Studencki Klub Sieci Komputerowych IkarNet http://IkarNet.pl _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
