On 1/31/07, Michael Hogan <[EMAIL PROTECTED]> wrote:
No, it is not showing an outgoing mail there either.  I have tracked down
the issue a little further.  My apache logs showed errors with the
Date::Format module which I installed from cpan before the upgrade.  It is
required when running make testdeps.  It was looking for the Date/Format.pm
in a bunch of directories and it wasn't there.  cpan had installed it in my
perl 5.8.5 directory instead of 5.8.8.  I copied it over to the other
directory but now I get this error:

[Wed Jan 31 20:32:31 2007] [error]: Scrip Prepare 3 died. - Require of
RT::Action::Autoreply failed.
"strftime" is not exported by the Date::Format module
Can't continue after import errors at
/opt/rt3/lib/RT/Action/SendEmail.pm line 59
BEGIN failed--compilation aborted at
/opt/rt3/lib/RT/Action/SendEmail.pm line 59.


I am currently trying to track this down.  Any help would be appreciated.
:^)
Instead of copying things around what is really weird way to do things
done in this case you should run installer with perl 5.8.8 binaries.
If you're using the cpan shell then just do:
/path/to/perl5.8.8 -MCPAN -eshell
and then do install XXX.

If you install things from a tarball yourself then do:
/path/to/perl5.8.8 Makefile.PL && make && make test && sudo make install


Mike


On 1/31/07, Ruslan Zakirov <[EMAIL PROTECTED]> wrote:
> Do see an outgoing email transaction with autoreply in the history of
> the ticket?
>
> On 1/31/07, Michael Hogan <[EMAIL PROTECTED]> wrote:
> > Last night I upgraded from 3.6.1 to 3.6.3.  When I send an e-mail the
ticket
> > is logged ok and that all works fine.  It does not however send the
> > autoreply like it used to do before the upgrade.  I have checked my mail
> > logs and rt doesn't even attempt to send it to sendmail.  So I was
wondering
> > if there was a known issue in which this occurs.  I couldn't find
anything
> > in the wiki or thread archives.  Thanks.
> >
> > Mike
> >
> > _______________________________________________
> >
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >
> > Community help: http://wiki.bestpractical.com
> > Commercial support: [EMAIL PROTECTED]
> >
> >
> > Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> > Buy a copy at http://rtbook.bestpractical.com
> >
>
>
> --
> Best regards, Ruslan.
>




--
Best regards, Ruslan.
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com

Reply via email to