Hi all,

I had an issue with someone tampering with permissions in /opt/rt3
earlier. After correcting ownership/permissions, I've noticed when I
submit tickets via e-mail, I'm not receiving a ticket creation template
back in my inbox. The following excerpts are in logs:

Apr 24 10:06:44 vitamin-nybw RT:
<[EMAIL PROTECTED]> sent  To:
[EMAIL PROTECTED] (/opt/rt3/lib/RT/Action/SendEmail.pm:325)
Apr 24 10:06:44 vitamin-nybw RT:
<[EMAIL PROTECTED]> #42/849 - Scrip 4
 (/opt/rt3/lib/RT/Action/SendEmail.pm:238)
Apr 24 10:06:45 vitamin-nybw RT: /usr/sbin/sendmail exitted with status
17152 (/opt/rt3/lib/RT/Action/SendEmail.pm:285)
Apr 24 10:06:45 vitamin-nybw RT:
<[EMAIL PROTECTED]> sent  Bcc:
[EMAIL PROTECTED], [EMAIL PROTECTED] (/opt/rt3/lib/RT/Action/SendEmail.pm:325)
Apr 24 10:06:45 vitamin-nybw RT: Ticket 42 created in queue 'helpdesk'
by sf (/opt/rt3/lib/RT/Ticket_Overlay.pm:755)

Any idea what could possibly be tampering with me no longer receiving
ticket creation in my inbox?

Also, I'd like to receive all comments/replies in my inbox, even if I
was the individual who posted the comment/reply.

Thanks,

- sf
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com

Reply via email to