At Thursday 5/10/2007 03:32 PM, Tim Wilson wrote:
Hi everyone,
My organization has a need for some custom perl scripts that would
create RT tickets with some custom fields populated from a web form.
It seems like the RT CLI might be the way to go.
My perl skills are rudimentary at best, so I'm wondering how I could
go about hiring someone else to develop the script for me. Is that
kind of thing OK to post on the list? Maybe we could use [RFP] or
[JOB] in the subject line to differentiate them. Do we need an RT
marketplace somewhere to this purpose?
Jesse, other RT gurus, I'm open to suggestions.
-Tim
Hello Tim,
Dirk Pape's ExtractCustomFieldValues contribution does exactly what
you describe, without the need for any external scripts. See
http://wiki.bestpractical.com/index.cgi?Contributions under ScripActions.
Let us know if you need any help configuring this.
Steve
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