Out of curiosity has anyone at Best Practical evaluated the suggestions and determined feasibility of any of these suggestions.
Justin Brodley -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Atro Tossavainen Sent: Monday, May 28, 2007 4:50 AM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] RT 4 On Fri, 4 May 2007, Mathew Snyder wrote: > > * Spam!!! > > So, you want RT to send spam? ;) Some of the suggestions presented in this conversation would actually lead to that. If RT were to contain a moderation system and send anything in response to "Rejected" tickets, the rejection notices would go to the owners of forged sender addresses in the spams and viruses you would reject. That's called "backscatter" and will get your system listed as a sender of spam in many places. Don't do it, don't even think of doing it. Likewise for "sender verification" / challenge-response schemes in any form. Challenges for messages one has not sent are spam to the owner of the forged sender address. If anybody reading this operates a mail system that does challenge/ response, or operates a spam filter such as Barracuda Spam Firewall or MailMarshal that in its default configuration accuses the owner of the forged sender address of having sent you the spam, now is the time to stop. The accusations are spam to the unrelated third parties. -- Atro Tossavainen (Mr.) / The Institute of Biotechnology at Systems Analyst, Techno-Amish & / the University of Helsinki, Finland, +358-9-19158939 UNIX Dinosaur / employs me, but my opinions are my own. < URL : http : / / www . helsinki . fi / %7E atossava / > NO FILE ATTACHMENTS _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com