At Thursday 9/6/2007 04:34 PM, John Arends wrote:
Steve,
I don't know much about scrips (have not had a need to use them until now).
Would MyTemplate just need a list of email addresses, or is there
more to it than that? I'm not sure how to set up a template.
Thanks
-John
The templates look like email messages - they can include the normal
email headers and also can have RT fields embedded. The example from
the wiki page see the bottom of this mail) could be a start. Often
it's useful to copy the content from one of the global templates.
There are more details on templates
http://wiki.bestpractical.com/view/Template , and some contributed
template fragments are at http://wiki.bestpractical.com/view/Contributions .
Good luck,
Steve
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