When you search for users, make sure you check the inactive or disabled
users check box to include those users.
James Moseley
Mariusz Stakowski
<[EMAIL PROTECTED]
m.pl> To
Sent by: rt-users@lists.bestpractical.com
rt-users-bounces@ cc
lists.bestpractic
al.com Subject
[rt-users] e-mail address in use
11/09/2007 08:34
AM
Hello list,
RT 3.6.1 with Sendmail under Slackware 11.
Some time ago I have created a number of users without any problem. Today a
new user tried to register a request. The request was refused which seems
to be OK - there was no account for him. But when I tried to create an
account for him, I got a message "e-mail address in use". I have checked
all the users created, but no one has that e-mail address. Then I tried to
create an account for other user, who haven't tried to send a request yet,
but again I was not able to do it. I've go the same message - "e-mail
address in use". Hown could I solve this problem ?
I would appreciate your help
Best regards
Mariusz
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
SAVE THOUSANDS OF DOLLARS ON RT SUPPORT:
If you sign up for a new RT support contract before December 31, we'll take
up to 20 percent off the price. This sale won't last long, so get in touch
today.
Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745.
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
SAVE THOUSANDS OF DOLLARS ON RT SUPPORT:
If you sign up for a new RT support contract before December 31, we'll take
up to 20 percent off the price. This sale won't last long, so get in touch
today.
Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745.
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
