James, - it was that ! The user tried to register a request and RT has created an account for him as a watcher. Ad he he was not on the list of active users. Thank you very much.
Best regards Mariusz James Moseley <[EMAIL PROTECTED]> Wysłane przez: [EMAIL PROTECTED] 2007-11-09 16:39 Do: Mariusz Stakowski <[EMAIL PROTECTED]> DW: rt-users@lists.bestpractical.com, [EMAIL PROTECTED] Temat: Re: [rt-users] e-mail address in use When you search for users, make sure you check the inactive or disabled users check box to include those users. James Moseley Mariusz Stakowski <[EMAIL PROTECTED] m.pl> To Sent by: rt-users@lists.bestpractical.com rt-users-bounces@ cc lists.bestpractic al.com Subject [rt-users] e-mail address in use 11/09/2007 08:34 AM Hello list, RT 3.6.1 with Sendmail under Slackware 11. Some time ago I have created a number of users without any problem. Today a new user tried to register a request. The request was refused which seems to be OK - there was no account for him. But when I tried to create an account for him, I got a message "e-mail address in use". I have checked all the users created, but no one has that e-mail address. Then I tried to create an account for other user, who haven't tried to send a request yet, but again I was not able to do it. I've go the same message - "e-mail address in use". Hown could I solve this problem ? I would appreciate your help Best regards Mariusz _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com