Hi, I have the LDAP overlay working fine with LdapAutocreateAuthCallback, and once my users have logged in I can add them to their groups and give them permissions.
However the problem I have at the moment, is that I want to add users to a particular queue/group before they have ever logged on, otherwise they log on and complain they can't see anything, and I then go and add them and tell them login again, which is tiresome with 30 developers per queue. Is there a way to map an ldap group to a rt3 group, or script I can run to add the users to the correct group regularly? Thanks, T>. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
